Frequently Asked Questions

UniVerse is primarily designed for university students, but it may also be used by university staff, faculty members, and other members of the university community.

To create a UniVerse account:

• Download the UniVerse app from Google Play
• Open the app and tap "Create Account"
• Enter your email address and create a password
• Complete the profile setup
• Verify your email address

Email verification helps us confirm that you are a real person and that you have access to the email address you provided. This helps keep UniVerse secure and prevents spam accounts.

If you don't receive the verification email, please check your spam folder or request a new verification email from within the app.

To edit your profile:

• Open the UniVerse app
• Go to your profile
• Tap the edit button (✏️)
• Update your information
• Save your changes

To follow another user:

• Go to their profile
• Tap the "Follow" button
• You will start seeing their posts in your feed

To send a message:

• Go to the user's profile
• Tap the message icon
• Type your message and send
• You can also send voice messages and images

To report a user:

• Go to the user's profile
• Tap the menu (⋮) or more options
• Select "Report"
• Choose the reason for reporting
• Submit the report

You can also report inappropriate content or messages using the reporting options within the app.

To block a user:

• Go to the user's profile
• Tap the menu (⋮) or more options
• Select "Block"
• Confirm the block

Blocked users cannot message you, see your profile, or interact with your content.

To delete your UniVerse account:

• Open the app and go to Settings
• Find the "Account" or "Privacy" section
• Look for "Delete Account" or "Request Deletion"
• Follow the instructions

You can also request account deletion by emailing help.universe.app@gmail.com.

Learn more: Data Deletion Policy

UniVerse Premium is a subscription that unlocks additional features and benefits, including:

• ⭐ Premium Badge on your profile
• 🔍 Enhanced visibility in the community
• 🎁 Exclusive access to premium features
• 📊 Priority support

Learn more about Premium on our Premium Terms page.

You can contact UniVerse support in the following ways:

• Email: help.universe.app@gmail.com
• Phone: +234 813 992 7759
• Through the app: Settings → Help & Support

Yes! UniVerse is available on Android devices.

You can download UniVerse from the Google Play Store:

Download UniVerse on Google Play

⚠️ UniVerse is currently only available for Android. iOS is not yet available.

You can download UniVerse from the Google Play Store:

Download UniVerse on Google Play

Visit our Download page for more information.